puss888 Privacy Policy

Introduction

This Privacy Policy explains how puss888 ("we", "platform") handles the personal data of users ("you") who register and use our online casino services. By continuing to use this website, you agree to the terms stated here.

puss888 operates under international licensing and complies with recognised data protection standards. We take our responsibility to safeguard your information seriously and will always act in your best interests as a user.

Information We Collect

During the registration process, identity verification and use of puss888 services, we may collect the following categories of information:

• Identity Information: Full name, identity card number (MyKad), date of birth and gender for age and identity verification purposes.
• Contact Information: Email address, mobile phone number and mailing address.
• Financial Information: E-wallet details (Touch 'n Go, ShopeePay), bank account information for deposit and withdrawal processing via FPX or DuitNow, and crypto wallet addresses if using USDT, BTC or ETH payment methods.
• Technical Information: IP address, device type, web browser, operating system and login session data.
• Activity Data: Betting records, transaction history, game preferences and general platform usage patterns.
• Communications: Content from live chat conversations or emails you send to our support team.

Purpose of Data Use

The personal data we collect is used exclusively for the following legitimate and transparent purposes:

• Verifying user identity and ensuring only those aged 21 and above use this platform.
• Processing deposits and withdrawals securely through your chosen payment method.
• Managing user accounts, including VIP status, 100% welcome bonus up to RM888, weekly cashback and other membership benefits.
• Meeting Know Your Customer (KYC) and Anti-Money Laundering (AML) requirements set by the licensing authority.
• Providing 24/7 customer support in Malay and English via live chat and email.
• Sending promotional information, bonus notifications and platform updates — with the option to unsubscribe at any time.
• Monitoring suspicious activity to protect the integrity of the platform and the safety of all users.
• Complying with legal obligations and regulations under our international licence.

Data Sharing and Disclosure

puss888 does not sell your personal data. However, in certain situations, we may need to share your information with the following parties:

• Service Providers: Payment platforms (including e-wallet processors and FPX), game software providers and technical infrastructure service providers that help us operate the platform.
• Regulatory Authorities: International licensing bodies and law enforcement agencies where required by law or court order.
• Business Partners: Only in the context of specific operational needs and bound by strict confidentiality agreements.

All third parties that receive your data are required to comply with data protection standards equivalent to our policy.

Data Security Measures

We implement multiple layers of technical and organisational security to protect your personal data from unauthorised access, modification or disclosure:

• Data encryption during transmission using HTTPS protocol and Transport Layer Security (TLS) protection.
• Strict internal access controls — only authorised staff may access user data for legitimate operational purposes.
• Continuous system monitoring to detect and respond to any intrusion attempts.
• Secure data backups and disaster recovery procedures to ensure service continuity.
• Regular security training for all staff who handle user data.

Cookies and Tracking Technologies

puss888 uses cookies and similar tracking technologies to improve the user experience on our platform. This includes:

• Session Cookies: Required to maintain your login status during an active session and ensure smooth navigation across the platform.
• Preference Cookies: Store your language settings, layout and game preferences for future sessions.
• Analytics Cookies: Help us understand how users interact with the website for continuous improvement.

You can manage cookie settings through your web browser settings. However, disabling certain cookies may affect the functionality of some parts of the platform.

Data Retention Period

Your personal data is kept for as long as necessary to fulfil the purposes for which it was collected as stated in this policy, or for as long as required by law and licensing requirements. Specifically:

• Active account data is retained for as long as your account remains active on the puss888 platform.
• After an account is closed, transaction records and KYC information may be retained for a period set by the licensing authority for audit and legal compliance purposes.
• Marketing data is deleted once you unsubscribe or withdraw consent.

Your Rights as a User

As a puss888 user, you have the following rights regarding your personal data:

• 🔍 Right of Access: Request a copy of the personal data we hold about you.
• ✏️ Right of Correction: Request correction of inaccurate or incomplete data.
• 🗑️ Right of Deletion: Request deletion of your personal data, subject to applicable legal obligations.
• 🚫 Right to Object: Object to the processing of your data for direct marketing purposes.
• 📦 Right to Portability: Request your data in a machine-readable format.

To submit any request relating to your data rights, please contact the puss888 support team via live chat or our support email. We aim to respond to all requests within a reasonable timeframe.

Protection of Underage Users

The puss888 platform is for users aged 21 and above only. We do not knowingly collect personal data from individuals below that age limit. If we find that data from a user who does not meet this age requirement has been collected, that data will be deleted immediately and the account in question will be closed.

As an additional measure, puss888 conducts age verification through the KYC process during account registration to ensure compliance with this requirement.

Changes to This Privacy Policy

puss888 reserves the right to update or amend this Privacy Policy at any time. Any material changes will be communicated to users via an in-platform notification or email to your registered address at least seven days before the changes take effect.

Continued use of the puss888 platform after the effective date of such changes is considered your acceptance of the updated Privacy Policy. You are advised to check this page periodically.

Contact Us About Privacy

If you have any questions, concerns or requests regarding this Privacy Policy or the handling of your personal data by puss888, please contact our team through the following support channels:

• Live Chat: Available 24/7 directly through the puss888 platform in Malay and English.
• Support Email: [email protected]

Our team is ready to assist you at all times and will handle privacy-related enquiries with high priority.